Partner Services
Serving Your Customers - Together.
We offer a suite of white-label services supporting our industry Partners to continue delivering the exceptional.
Our Partners leverage our internal resources, offering their customers part of our services as their own. This gives them broader scope and enables additional ICT services without the need for investment, extra staff, or specialist engineering resources.
We are fully trained and qualified to operate as outsourced professionals on behalf of our Partners, under their brand as required.
Available Partner Services
White-Label Engineering Services
Clients use us as their default provider of engineering services, or as their overflow resource for larger contracts, or where specialised engineering skills are required. We are accredited and experienced, offering industry-leading SLA's and performance indicators for our Partners.
Your Service & Support Desk
Our white-label support desk and Network Operations Centre (NOC) gives your customers responsive technical and user support, on-demand.
We work to strict SLA's, with KPI's to ensure your customers' support requests are cleared in a timely manner while improving your CSAT scores.
We provide detailed reporting and BI / MI.
Technical Consultation
Draw on our extensive telecoms, PBX, and technology experience, of NEC systems, Microsoft Office 365, Ubiquiti systems, and others to optimise installation, deployment, management and support.
We work closely with our Partners delivering technical insights for technology and telecom projects, avoiding common pitfalls while addressing thier customer's challenges.
Project Management
Turnkey, or as part of your project, trust LIV Unified Comms as your Partner. We have successfully managed over 80 high-value customer projects. In tandem with our Partners we develop full scopes of work (SOW's) and detailed project plans, operating against agreed performance indicators and timelines. Talk to us, today.
LIV Training Academy
We are training the next generation of telecoms engineers. Talk to us about apprentices, or training for members of your team. Talk to LIV Unified Comms about our apprentice training programmes, today.
