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Select Healthcare Group

Healthcare

About Select Healthcare Group

The Select Healthcare Group is a family run business that was founded in the 1980’s with just one residential care home. Over the past three decades they have rapidly expanded their family of care homes and now have facilities in some of the most beautiful, relaxing surroundings in England.

Their reputation for providing quality care means everything to them. They provide fantastic 24-hour personalised care, making the residents feel as at home and relaxed as possible. They also offer many extra facilities for both residents and their visitors, including free WiFi and the option to connect to a Smart TV with on-demand services such as Netflix or Amazon Video.

The Challenge

Free WiFi and on-demand services are of course brilliant for the residents, but the downside is that it was severely affecting the speed of the internet within the home, which staff relied upon to manage the residents’ Care Plans. Staff trying to work simply couldn’t – the tablet-based Care Plan couldn’t be reliably accessed, and systems kept going down or taking far too long to load, despite having been upgraded only a couple of years ago.

What We Did

We conducted a free site survey of Select Healthcare’s Jubilee Court Care Home, enabling us to assess the problem and identify the requirements of all staff and residents. We then upgraded their WiFi accordingly.

The Result

This made a huge difference for everyone and improved the efficiency of all staff, enabling the new tablet-based Care Plan system to be fully rolled out throughout the home. Plus also enabled a much better on-demand TV service for residents too!

What Select Healthcare Group Said...

"When the 2 engineers came out on the day to upgrade our system, they were both so friendly. They spoke to us in simple (none jargon) ways, so we were able to understand each step of the process. One of the engineers appeared to be in training and the main engineer spoke to him with respect and explained to him what he was doing as well as us. The main engineer went and checked all our devices were working before he left. We were very pleased with the service. The internet is much much better, and we can now connect 40+ devices.

Thank you so much to all at LIV. We would definitely recommend this company. "
General Manager, Jubilee Court

How We can help

Whether it’s a slow connection, one that drops off when you’re in the middle of something, or you have blackspots in some areas of the building, let us conduct a free, no obligation site survey to see how much better your WiFi could be.

Not only that, our team at LIV are Unified Communications specialists, so we will ensure all aspects of your onsite digital communications are making your work-life as easy and efficient as possible!

We’ve helped many companies within all sorts of sectors improve their digital efficiency. It’s time to see how we can help you.
If you work somewhere with poor internet, we can help.
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